Data Protection Rights

What Data Do We Collect?

At Gumtrue, we collect the following personal information that you freely provide upon signing up:

Personal Information: Name, Phone Number, Email Address, Address, and Company Name.
User Content: Username, password, comments, and other content you post on our website.
Communication Data: Interactions between you and Gumtrue via chat, email, and phone.

How Do We Collect Data?

We collect data directly from you when you:

Register or sign in on our website or any of our services.
Voluntarily provide feedback on our forums, website, and via email.

How Do We Store Your Data?

Your personal data is retained only as long as necessary to meet the operational requirements of our software.

How Do We Handle Customer Data Migration?

When you entrust us with your customer data for migration to our system, we handle it with the utmost care and confidentiality. Here’s how we ensure the security and privacy of your data during migration:

Secure Transfer: We use encrypted channels for data transfer to protect your customer data from unauthorized access.
Access Control: Only authorized personnel have access to your data during the migration process.
Data Integrity: We perform thorough checks to ensure that all data is accurately transferred without loss or corruption.
Confidentiality: We maintain strict confidentiality of your customer data and do not share it with any third parties without your explicit consent.

What Are Your Data Protection Rights?

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

Right of Access: You have the right to request copies of your personal data. Gumtrue may charge a reasonable fee based on administrative costs for this service.
Right to Rectification: You have the right to request that we correct any inaccurate personal data without undue delay.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions, without undue delay.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You have the right to receive your personal data that you provided to us and have the right to transmit those data to a third party where technically feasible, without hindrance from Gumtrue.
Right to Object: You have the right to object to the processing of your data on grounds relating to your particular situation.

If you believe that we have not processed your personal data in accordance with the regulations, you may contact us at info@gumtrue.com. You can expect a response within one month of receipt of your request.